Question

Question

How long does one have to wait to create an account, if Microsoft keeps telling you that account creation has been blocked due to unusual activity, 24-48hours ??

Answer 1

Dear user

Welcome to Microsoft Community.

I understand your frustration with being blocked from creating an account. Unfortunately, Microsoft doesn't publish an exact timeframe, but the 24-48 hour window is generally accurate.

Please consider the following aspects so that you don't have trouble creating your account in the future:

1.Check your IP address:

Sometimes a shared or blacklisted IP address can trigger the security block. If you're on a VPN, try disconnecting. If you're on a shared network (like a library or school), this could also be the cause.

Also, if your IP address is being used to create an account in bulk, your IP address is likely to be restricted or blocked, so in this situation please switch to an alternative IP address, such as using your mobile data or something else.

2.Use a different browser or device: 

Trying a different browser or device may sometimes help.

Some browsers or devices may also be flagged as a suspicious source and prevent you from creating your account.

If you've waited 48 hours and are still blocked, your best bet is to contact Microsoft Support directly. They might be able to provide more specific information about why you're being blocked and what you can do to resolve it.

Contact online support

You can use any personal account to contact online support, such as a new account or the account you use on this forum. Then you can tell them about the account you are really having trouble with.

If you are having trouble contacting online support or are experiencing delays with chat support, please check back periodically. Thanks for your cooperation and your understanding.

Go to this site: Contact - Microsoft Support

1. Enter MSA in question field, click Get Help, and then click "Sign in to contact support" at the bottom of the page.

2.Sign in to your any personal Microsoft account**, you may need to create a new account to make a contact with them. School and corporate account will not work.**

3. Under Products and services, select "Other Products".
4. Under Category, select "Manage Account Security" and click Confirm.

5.Click on**"Chat with a support agent in your browser**".

Don't forget to contact online support during business hours based on local timefor the best support experience. Online support is not open 24/7.

I sincerely wish you and your account all the best. Your patience and cooperation will be highly appreciated.

Best Regards

Schale.P-MSFT | Microsoft Community Support Specialist