Azure Active Directory External Identities
An Azure service that is used to secure and manage customer and partner identities beyond organizational boundaries.
2,086 questions
Unable to validate the information provided (No custom policy)
Axel Goteman
1
Reputation point
I have created the default triplet of userflows (B2C_1_editprofile1, B2C_1_resetpassword1, B2C_1_signin1) and have no custom policy. I followed this guide https://learn.microsoft.com/en-us/azure/active-directory-b2c/force-password-reset?pivots=b2c-user-flow
But when testing the user-flow (after providing a new updated password) I only get the error message "Unable to validate the information provided" with no futher information, no console error and no failed network fetches.
Question 1. How do I get this to work?
Question 2. How can microsoft consider it ok to have non working tutorials, or even consider this product ready for usage by general customers, when such basic functionality is not working by default!
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JamesTran-MSFT 27,511 Reputation points Microsoft Employee2021-07-21T21:24:24.62+00:00 @Axel Goteman
Thank you for your post and I apologize for the delayed response!Since its been a while since your initial post, I just wanted to check in and see if you were able to resolve this issue or if you still required additional assistance with this?
If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.
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