The request was invalid since domain_hint and opaque login_hint cannot be used together.

Anonymous
2025-04-01T18:13:02+00:00

Request Id: *** ID removed for privacy reason ***

Correlation Id: *** ID removed for privacy reason ***

Timestamp: 2025-04-01T18:09:38Z

Message: AADSTS1002014: Unable to complete request. The request was invalid since domain_hint and opaque login_hint cannot be used together.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-04-01T19:41:56+00:00

    Dear Anas Ebrahim,

    Good day! Thank you for posting to Microsoft Community.

    It seems like you are encountering an issue with your Azure Active Directory authentication (knonw as also Microsoft Entra ID). The error message indicates that using both domain_hint and opaque login_hint together is not allowed. To resolve this issue, you should choose either domain_hint or opaque login_hint for your authentication request, but not both. I do appologize for the inconviniene this may cause. However, May I please know if you have tried to sign in to your account through outlook on the web to check if ther ei sany differnece? If not, please kindly try to sign in through outlook on the web  Outlook on the web / portal.office.com and check if the issue istll persists there.

    However, since the error message cause is rlated to Microsoft Entra ID and since Microsoft has specific support channel resource for certain different support scope and attributes, we are belong to Microsoft Forum Community mainly focused on Micrsoft 365 Exchange online only. Therefore, we provide some limited knowledge about some aspects of Microsoft Entra ID related scenarios. For your query, we have a dedicated team with special expertise in Microsoft Entra ID (Azure active directory authentication) queries, so would you mind to connect and place your query on our dedicated Microsoft Entra ID - Microsoft Q&A? We believe they will give you accurate and efficient solution for your concern.

    Thank you for your precious time and kind understanding. For other concerns, please do not hesitate to add your post in the Microsoft Community Team.  

    Stay safe and healthy. Have a nice day!

    Sincerely,

    Libeamlak | Microsoft Community Moderator

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