Hotmail keeps saying" We can't let you in right now. Please try again later."

Question

i don't know what is this nonsense again, but even when I sign into hotmail, then I come back to it a little later in the same browser window it keeps saying it can not let me in, try later. then later nothing happens just this message. I have to close the browser, sign in again and then it works.

Same issue when using brave or firefox. This is just so annoying, and unfortunatelly I am too old to remember a time when things actually used to work, when people at Microsoft were good at what they were doing. These times are gone...

Answer 1

The solution for me is to use this url instead: https://outlook.live.com/

If I use hotmail.com or live.com it doesn't work.

Answer 2

I'm having the same probelm and I had delete the cookies for live.com more than one now and it happens every time after I close the tab so I don't think it is a brower issue

I think it is live.com(hotmail) issue on Microsoft end as it does it on Microsoft Edge too

But It work fine on outlook mobile app

Answer 3

You literally telling us TO ACCEPT THIRD PARTY COOKIES to solve this issue.. this is A JOKE!!!!!

Answer 4

Hi Laura and Karl,

Thanks for following up.

Since I can only provide official support for Microsoft Edge, I recommend continuing to use Edge for now, especially as Karl mentioned it worked successfully there. However, I understand you'd like to resolve this in Chrome as well, so here are a few suggestions you can try in Chrome:

1. Clear cookies and site data for Outlook >> In Chrome, go to Settings > Privacy and security > Cookies and other site data > See all site data and permissions.
   >> Search for outlook.live.com and login.live.com, then remove them.
   >> Restart Chrome and try signing in again.
2. Allow third-party cookies (add outlook.live.com  to Cookies list) >> Go to Settings > Privacy and security > Cookies and other site data.
   >> Make sure “Block third-party cookies” is not selected, or add outlook.live.com to the “Sites that can always use cookies” list.
3. Disable extensions temporarily >> Some privacy or security extensions may block authentication cookies.
   >> Try disabling them temporarily by going to chrome://extensions/, then refresh the Outlook page and try signing in again.
4. Try Incognito Mode >> Press Ctrl + Shift + N to open an Incognito window.
   >> Sign in to your Outlook.com account and check if the issue persists.

If the issue continues in Chrome after trying these steps, I recommend reaching out to the Chrome support team for more targeted help.

Best wishes,

Peter | Microsoft Community Support

Answer 5

Can you advise how to fix this problem on Chrome please? The same thing keeps happening for me.

Thanks,