Automatic switchback when trying to change organisations

Sven Magg 26 Reputation points
2021-07-14T13:15:38.83+00:00

Hi,

I have some weird behaviour when trying to switch organizations in the MS Teams Linux client (1.4.00.13653 (64-bit)): I'm logged in with my main organisation and have a guest account at a partner organisation. When I now switch to that account (I have already added the organisation via invitation link and it shows up in the list of organisations), it says checking my credentials and then enters the room.
I can already see the information in the back, with some welcome message at the front. No matter if I now click on the welcome message or do nothing, after a few seconds, it is switching back to my main organisation.

Is there any way to stay in the partner organisation? This is reproducible for other organisations as well. It always falls back to my main organisation after a few seconds....

Any help appreciated!
Sven

Skype for Business Linux
Skype for Business Linux
Skype for Business: A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.Linux: A family of open-source Unix-like operating systems.
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Accepted answer
  1. Sharon Zhao-MSFT 25,051 Reputation points Microsoft Vendor
    2021-07-15T02:27:19.91+00:00

    @Sven Magg ,

    I reproduce the steps in Ubuntu 20 with Microsoft Teams version 1.4.00.13653(64-bit) and the result is the same.

    The workaround is to use Teams web client(https://teams.microsoft.com) in Firefox.

    This issue happens several months ago and still has no progress now. I am paying attention to the problem and if there is any update, I will share with you as soon as possible.

    Meanwhile, to get a more efficient support, it is suggested to open a service request by this link. The support engineer will collect your backend log file and analyze this problem exactly.

    Thanks for your patience and understanding.


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