Azure charged me 350$ during my free trial period

sharmeela shankar 1 Reputation point
2021-07-14T22:07:33.913+00:00

Hi, I'm new to Azure and I'm in my learning process to write AZ-204 exam. I created account 2months back. Azure first tells us that it's 12month free trial but after 31days I got notification that my free subscription expired and I can no longer use any resources to learn Azure. Even if we have 150$ credit balance they will say it expired and now you have no other option other than to use Pay-As-You Go option and they say most of the services are free. So I continued learning Azure with Pay-As-You Go option and I even set Cost Alerts and Budget set to 0$ to avoid billing. but suddenly to my surprise I got an email from that I have to pay 350$ even though I check many times in the middle of my learning process to make sure I won't get charged. I cannot afford 350$ to learn Azure. I sent support request to but it's also of no use they just sent the invoice details for charging me😭 please help me. I cannot afford that much amount I'm not working too.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
2,311 questions
{count} votes

1 answer

Sort by: Most helpful
  1. SadiqhAhmed-MSFT 40,911 Reputation points Microsoft Employee
    2021-07-16T12:59:10.307+00:00

    @sharmeela shankar - Sorry for the inconvenience this must have caused!

    Firstly, Azure free trial account is valid for 30 days and you get $200 free. The one you are referring to, may be a different offer type.

    As far 12 months free services, not all the services are free. You get 25+ free services for 12 months. More details here - https://azure.microsoft.com/en-in/free/free-account-faq/

    About $350 charged on your account, may be due to usage of high intensive Azure services you were charged more. You may want to check the services for which you've been charged $350.

    Appreciate if you could share the support request # with us for checking the details of your issue and the prices being charged for the services used.

    ---------------------------------------------------------------------------------------------------------------

    If the response helped, do "Accept Answer" and up-vote it.