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Verify the source exists... Help please!

Anonymous
2011-08-18T22:21:49+00:00

My son had downloaded a trial period of MS office professional and it kind of took over everything. Then I uninstalled it and nothing work with MS word. Couldn't pull documents up or go to word and start new document. So I uninstalled everything and then reinstalled everything again with MS Works which had word on it too. Still can't get in. Message says "The installation source for this product is not available. Verify that the source exist and that you can access it. How can I solve this?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2011-08-20T08:39:16+00:00

What is version office suite you are trying to install on the computer?

Try following the instructions from the following article and check if this helps.

http://support.microsoft.com/kb/932857

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