Ctrl 0 doesn't work

Question

Word 2010. I Used Ctrl 0 oftentimes to toggle the standard upper paragraph distance to 12 / 0 px. On one Win7 machine it won't work. When I check in the keyboard settings what command is on Ctrl 0 (possibly overridden?) and would press Ctrl 0 as usually (with all other keys it would now write the key's names in the textbox) nothing appears in the textbox. Does this means that some other app sits on the key combination Ctrl 0? I don't have any Idea how to find this out. I just checked: in fact, the problem appears even immediately after starting the computer.

Answer 1

No, unfortunately no change. Yes, of course it recreates a standard normal.dotm, but still, when I try Ctrl-0 nothing happens, and when I try to add this hotkey on pressing Ctrl-0 into the "New hotkey" textbox, the "Ctrl-0" is not inserted. So the system seems to steel away this hoteky.

How can I see, which process sits on a key or key-combination on windows level? ....

Right now I got the striking idea! And could solve it. Remember for change of keyboard language sets Windows suggests Ctrl+No. This configuration took away my Ctrl-0. Now everything works fine.

Still thanks for your help. And still my question is there for future how I can find out which process sits on a key or key-combination on windows level - but this goes probably beyond the scope of this forum, just in case somebody knows.

Thanks again.

Answer 2

Thank you for the follow-up. "Global" keyboard assignments are stored with the device driver for the keyboard, I believe, not with the operating system.

Answer 3

Exit Word and rename the Normal.dotm file; it will be recreated when you start Word the next time. Does that help?

Answer 4

Unfortunately I cannot

1 - Because if I press "ctrl+0" nothing appears in the New Key Combination Textbox. It seems that this keypress is eat up by some other process. All other keys work.

2 - (Solved: I've found out in the meantime the German command - is there any overview to find the relevant equivilant? In German the command is not "OpenOr..." but something nlike "ParagraphDistanceBeforeAddOrDelete" - very confusing)

Strange: I am using the same normal.dotm on both machines and the same operating system, but on one machine the assignment of the hotkey is there and on the other it appears blank.

Answer 5

In the Customize Keyboard dialog box, if Ctrl+0 isn't assigned to the OpenOrCloseUpPara command, you could reassign it. Be sure to save the shortcut to the Normal template.