WindowsDefenderATPModule.WindowsDefenderATPModule issue

shashidhar joliholi 281 Reputation points
2021-07-15T09:35:15.367+00:00

Hi All,

we have onboarded multiple Windows 2019 server to MDATP through ASC. recently we come with the following issue while onboarding windows 2019 server.

onboarding process followed:

  1. install MMA agent and add workspace ID and workspace key.

Error:
Microsoft.EnterpriseManagement.Mom.Modules.WindowsDefenderATPModule.WindowsDefenderATPModule
System.NotSupportedException: Environment is not supported: OS Name: 'Windows Server 2019 Standard', OS version: '10.0', OS productType: 'Server', isWorkstation=False

need your help on troubleshooting

Thanks,
Shashidhar Joliholi

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
Microsoft Security | Intune | Configuration Manager | Other
{count} vote

2 answers

Sort by: Most helpful
  1. shashidhar joliholi 281 Reputation points
    2021-10-06T05:42:06.947+00:00

    Microsoft support engineer suggested to push the MMA from Extension, it will also push the MDE.windows extension to Windows 2019 servers. this has been resolved the issue.

    The problem here is multi homing and OMS gateway configuration. post successful installation for MMA extension on windows 2019 servers. manually we are configurating OMS gateway and multi homing workspaceID and keys.

    1 person found this answer helpful.
    0 comments No comments

  2. JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator
    2021-07-20T21:29:14.287+00:00

    @shashidhar joliholi
    Thank you for your post and I apologize for the delayed response!

    Based off your error message, it looks like your OS version - Windows 10, isn't supported for Windows Defender ATP/Microsoft Defender for Endpoint.
    116462-image.png

    For additional troubleshooting, I'd also recommend reaching out to our Microsoft Defender for Endpoint experts within their Microsoft Defender for Endpoint Tech Community.

    Additional Links:
    Protect your endpoints with Security Center's integrated EDR solution: Microsoft Defender for Endpoint
    Access the Microsoft Defender for Endpoint Community Center

    If you have any other questions, please let me know.
    Thank you for your time and patience throughout this issue.

    ----------

    Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.