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"Error! Hyperlink reference not valid" in Word 2010

Anonymous
2011-08-18T13:34:30+00:00

Hello,

I am a Microsoft Online Customer Service, who is contacting on behalf of my customer. He is using Word 2010. His issue is stated below:

I have some MS Works files that include email addresses of college professors (******@stanford.edu).  When I open them in Word, I get "Error! Hyperlink reference not valid.".  If I mouse over that, a blue window opens and I see my data, but I don't know how to recover it.  I "control + click" but I still can't seem to access my data.  Can you help me?

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-08-18T20:22:50+00:00

Right click the hyperlink and choose Edit Hyperlink. There, correct the incorrect information, and click OK. If it's an email address, you should see something like:

******@gmail.com

in the E-Mail Address: field. If what you see isn't a correct email address, fix it. Then click OK.

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  1. Anonymous
    2017-02-15T05:33:47+00:00

    hi, if i can use right click on error! hyperlink ... there is only one option available "open link" kindly fix the issue and confirm,

    Thanks and regards

    Himanshu

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