Word Documents Saving Multiple Copies

Question

Every time I save a Word document, it makes an automatic copy.  Impossible to remove all the copies.

What is up with this?  I'm up to 23 copies of each document!

Answer 1

Try working in Windows clean boot mode and verify the results.

http://support.microsoft.com/kb/316434

Note: After completing troubleshooting steps, reset the Windows to start normally.

If you are able to work with Word as expected in clean boot mode, this might be due to a Non-Microsoft service.

Answer 2

Thanks so much for your reply.  I just studied the copies.  They have all been saved automatically as folders.  I selected them all, then went through and deselected the files (original, initial saves) that I wanted to keep.  As I was humming along the "progress" window came up (as in downloading) and it was saving all the files again as further copies.

Don't know if this makes sense.  I did go to another family member's documents folder in which to save my Word document and the duplicate folders and/or files were not made.

Any way that I can go to the copies that are automatically being saved and select them in an "ouchless" way?  There are so many and as mentioned earlier, I tried the "Select All" and then deselected files I needed to keep, and they started all downloading into copy no. 30!

Thanks again -- Sandi Lopez

Answer 3

Does this happen with a particular file or with all the files?

Are you able to work with other Office applications?

Try saving the file to a different location and verify the results.