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A file error has occured.

Anonymous
2011-09-08T20:31:35+00:00

Wheneever I try to save a word 2007 docx I keep getting an error: "A file error has occured." with the path indicated.  The only way to salvage my work is to open a new instance of Word, copy/paste the content and then save it.  Then I work, and the same thing happens with the new doc?!  What is going on?  It is a relatively simple doc text and a few images.  This is quickly becoming very frustrating!!!

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-09-08T22:11:04+00:00

Sounds like "corruption" but I have no way of telling if it is your NORMAL.DOTM or registry.

First thing to try is a "repair"

Repair or Uninstall Office 2010 - http://office.microsoft.com/en-us/excel-help/repair-or-remove-office-2010-HA010357402.aspx?CTT=1

If that didn't work, follow the steps in the procedure to see if it fixes the problem:

How to troubleshoot problems that occur when you start or use Word 2010, 2007, 2003, or 2002 http://support.microsoft.com/kb/921541  (no %temp% folder)

You might also want to take a look in the event viewer to see if there is any more detailed  information logged. There may also be links to possible fixes:

Examine the Vista/Win7 Event Viewer

**http://windows.microsoft.com/en-US/windows-vista/Open-Event-Viewer**how to start event viewer

**http://www.petri.co.il/vista-event-viewer.htm**- what you are seeing in the event viewer & how to use it

Vista and Win7 Event Viewer are essentially the same.

Something is “broke”. Is there an error message? It should be recorded in the Event Viewer, along with more details.

To take a look in the Event viewer, go to the Start menu, enter "event" in the search window, click on "Event Viewer".

In event viewer, open the Error and Warning message categories. Look for a source like Outlook or MS Office and also look for the time that you had the problem (ie just a couple of minutes ago).

Report the error code and full, exact error message text you find that appear relevant.

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  1. Anonymous
    2012-02-20T00:41:15+00:00

    I had the same exact problem. 

    I figured out that the problem had to do with equations in Word (2007).

    My fix:

    Convert all equations to regular text (highlight all equations, press Alt and +). You will then be able to save your document. If you open it again, you can convert your text to equations (using the same process as above), and your problem should be fixed.

    Hope it works for you as well.

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