Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
The OS is listed as Windows XP in the original post
So I suspect the issue is that the persons server account limits disk space and they have reached or exceeded their maximum limit
- they need to either delete some files on the server or increase their account disk space limit with their host (or reduce the file sizes of media, like images, that they are using)
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]