A family of Microsoft word processing software products for creating web, email, and print documents.
I had this problem too and it was really bugging me. Any document I opened had a document map and it would default to thumbnails.
I eventually solved it thus (in Word 2007):
- open a single document (default thumbnail view is shown).
- close the thumbnail view window.
- close Word.
- open the document again (no thumbnail should be shown)
- Now choose View -> Document Map. (the document map is shown).
- Close Word.
- Open the document again (the right document map should now be shown)
So it seems Word remember if you had the document / thumbnail window open, but not when its changed.