Share via

Installation disk keeps ejecting

Anonymous
2011-10-07T16:37:51+00:00

I have a Mac OX X version 10.6.7  I'm trying to Install Office for Mac 2008 and the disk keeps ejecting.  I have cleaned the disk drive and closed all programs and still the disk ejects when I try to install.  HELP!

Microsoft 365 and Office | Install, redeem, activate | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2011-10-08T04:00:03+00:00

You may also refer to the following Microsoft Article to test for damaged Office for Mac installation media and check if this helps to resolve the issue:

http://support.microsoft.com/kb/282981   

Check if the disc works on another computer. If yes, copy the image of the disc and transfer it to the problem computer through a flash drive and try installing it.

Was this answer helpful?

0 comments

Answer accepted by question author

Anonymous
2011-10-08T03:03:06+00:00

We saw a lot of issues with Office 2008 CDs. If you can test in another drive it would verify if it's the drive. Contact the vendor where you purchased and ask for a replacement. This will probably take some time if it's not a local vendor.If you can find it online, you can use the installer and use the CD key on your box to install.

An option: Check the DVD Player setting re-set it to the max speed.

Was this answer helpful?

0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest