Can't connect to our ADLS gen2 in Powerbi Online (scheduled refresh)

Joris 6 Reputation points
2020-07-15T14:41:43.403+00:00

Hi all,

We have recently set up a ADLS gen 2 and we want to update our reports automatically. In the powerBI desktop version everything works, but online I get the following error:
Failed to update data source credentials: The credentials provided for the AzureDataLakeStorage source are invalid.

I have given reader/owner role access in the ADLS for Power BI Premium, Power BI Service and Power Query Online.

Does anybody know how to solve this problem?

Azure Data Lake Storage
Azure Data Lake Storage
An Azure service that provides an enterprise-wide hyper-scale repository for big data analytic workloads and is integrated with Azure Blob Storage.
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  1. Joris 6 Reputation points
    2020-07-15T16:06:35.267+00:00

    I have resolved the issue, had to whitelist the Azure IP's for my region in the ADLS.
    https://www.microsoft.com/en-us/download/details.aspx?id=41653&751be11f-ede8-5a0c-058c-2ee190a24fa6=True

    1 person found this answer helpful.

  2. Girijesh Pandey 1 Reputation point
    2020-07-29T15:20:33.347+00:00

    Dear @Joris-3620 ,

    I had also experienced similar issues and it resolved by allowing Azure IP's for from the region ADLS is located.
    Whitelist the Azure IP's is a key to solve this sort of error.

    Pls let us know if you are facing any other challenge.

    Regards,
    Girijesh

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  3. Elizabeth Fohl 1 Reputation point Microsoft Employee
    2020-10-01T17:08:46.117+00:00

    I am running into the same. There are about 150+ IP addresses for my region. Is there a recommended way to bulk load these IP addresses, or is it recommended to manually maintain?

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