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double click document opens word, but not document and cannot navigate with the mouse

Anonymous
2010-09-15T19:34:01+00:00

Using Office 2003 Pro, windows xp sp3. When I double click a document, word opens, but the document does not -not even a blank document. The current workaround is to use the "Open" button - select the file and that will open the file.

Also - I cannot use the mouse to change the location of the cursor or select a word/sentence. Currently having to use the arrow keys.

Notepad and RTF are not a problem. I have run a repair to no avail.


Karon W

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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