Problem with config.xml using Basic Display Level

Question

I'm trying to install Office Home and Business 2010 where the only thing I should have to enter is the PIDKEY.

From MS TechNet:

http://technet.microsoft.com/en-ca/library/cc179195.aspx

"Setup displays a Welcome screen, the product key (PIDKEY) page (if needed)....."

If needed it should prompt for a PIDKEY.  The problem I'm having is the install tells me a PID is needed and that the one I entered is no good.  Except it never asks me for one and I'm not specifying one.  Then the installer exits.

Here's my config.xml file:

<Configuration Product="SingleImage">

    <Display Level="basic" CompletionNotice="no" SuppressModal="no" AcceptEula="yes" NoCancel="no" />

    <Logging Type="off" Path="%temp%" Template="Microsoft Office Single Image Setup(*).txt" />

    <DistributionPoint Location="\app1\Office2010\x86" />

    <OptionState Id="ACCESSFiles" State="absent" Children="force" /> 

    <OptionState Id="EXCELFiles" State="local" /> 

    <OptionState Id="OneNoteFiles" State="absent" Children="force" /> 

    <OptionState Id="OUTLOOKFiles" State="local" /> 

    <OptionState Id="OutlookStationeryFiles" State="absent" /> 

    <OptionState Id="PPTFiles" State="local" /> 

    <OptionState Id="PubPrimary" State="absent" Children="force" /> 

    <OptionState Id="WORDFiles" State="local" /> 

    <OptionState Id="SHAREDFiles" State="local" /> 

    <OptionState Id="CAGFiles" State="absent" /> 

    <OptionState Id="TOOLSFiles" State="local" />

</Configuration>

Thanks in advance for any help!

Answer 1

Check and uninstall if you have any older versions of Office. If you have any issues in uninstalling, run the correct fix-it tool from the link below to uninstall Office.

http://support.microsoft.com/default.aspx/kb/290301

If the above steps fail, try repairing the .NET Framework installed in the machine. Refer the links below to repair .net framework.

http://blogs.msdn.com/b/astebner/archive/2009/02/18/9432938.aspx