Screen Clipping won't work

Question

I'm running Windows 7 and One Note 2010.  Screen Clip has always worked in the past, but with the download of 2010, it doesn't work now.  Tried the previous help info (making sure icon is open in tray) to no avail.

Answer 1

Can you make a "normal" screenshot using PrtScrn ?

Bernd

Answer 2

Thanks for the response.  The KB article described that screen clipping may not be available due to Information Rights Management (IRM) and recommeds clossing any documents or application that is protected. 

With this in mind, I closed all application, but screen clipping is still not available.

Just to note, on the Insert tab in One Note 2011, the "Screen Clipping" icon is grayed out also.

Answer 3

A possible reason:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;900527

Bernd

Answer 4

I did the steps that you suggested, but I still can not do Screen Clipping. 

When I right click on One Note in the system tray the text "Create Screen Clipping" is grayed out. 

Currently Im running Windows 7 and Microsoft Office Professional Plus 2010

Any help would be greatly appreciated

Answer 5

How are you taking screen clipping.

Use both the options given below and check if any of them work.

1. Onenote> Insert> Screen clipping.
2. Win key + s

Was the Onenote icon present in tray by default or did you enable it.

Disable and enable the option and check.

Onenote> File> Options> Display> 'UNCHECK' Place onenote icon in the notification area of the taskbar.

Follow the same steps to enable it.