Activation error - 'communication problem'

Question

I have installed Office Home and Student. When I try to activate on-line I am told there is a 'communication error', and that I should 'try again in a few minutes'.  Trying later I always get the same response. I don't seem to be able to get anything that helps with to telephone activation.

Answer 1

Refer the links on how to troubleshoot Office activation errors.

http://support.microsoft.com/kb/919895

http://support.microsoft.com/kb/822519

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Ganesh Kumar N

Answer 2

The "simple fix" is to go with phone activation instead of internet activation.

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http://office.microsoft.com/en-us/outlook-help/learn-where-menu-and-toolbar-commands-are-in-office-2010-HA101794130.aspx - Silverlight applets Mapping 2003 menu to 2010 ribbon for all Office apps.

http://office.microsoft.com/en-us/training/HA102295841033.aspx -Flash Applets mapping Office 2003 menus to 2007 ribbon.