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windows update (KB5004237) failing to install

armin babakhanlou 76 Reputation points
2021-07-16T21:49:07.447+00:00

I have tried downloading the update many times after I install the update and restart my pc after it passes 97% and moves to 98% I face an error saying "We Couldn’t Complete The Updates Undoing Changes" and after it's done restarting my pc I face the error " 0x800f0922 " its also saying " Your device is missing important security and quality fixes.".

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Cesco Au 26 Reputation points
    2021-07-19T05:33:27.473+00:00

    So what happens in these situations...?.....how do they get fixed....sitting here looking at my PC not been able to do any real work.

    2 people found this answer helpful.
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  2. Vladimir Kulik 11 Reputation points
    2021-07-19T10:38:53.827+00:00

    I am looking forward to official explanation of absolutely the same error which cannot be corrected by ALL means that are available online.
    I tried to follow all recommendations (> 20), but none of them helped.
    Final solution in Russian was to ignore this update or reinstall Windows.
    I see many similar questions to Microsoft about this problem and no real helpfull answers even in English.
    This is very disappointing. I spent many hours waiting for this update to install then rollback. That update tries to be installed every time the PC reboots.
    Each week I stop the updates for 7 days and then try again without any success.

    2 people found this answer helpful.
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  3. MattOD 11 Reputation points
    2021-08-03T00:41:43.733+00:00

    Very annoying. New HP Omen. Tried to sort it out, but nothing works.
    Annoying annoying annoying.
    Thinking of liabilities. I didn't create this problem, but I am sufferering from it.

    I have been pulling apart and building PCs since 1991, so after thirty years, I would have thought I could solve it. But no

    I won't do anything, I will just ignore the update, and hope I am not compromised. If I am, then I bring out my litigation guns.

    2 people found this answer helpful.
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  4. Radu Paraschivescu 16 Reputation points
    2021-08-13T14:45:26.633+00:00

    So after following quite possibly every update troubleshooting guide on the Internet, as well as all of the advice on this thread - nothing worked. But here's what I finally did to fix the update issue.

    I went to this page: https://www.microsoft.com/en-us/software-download/windows10
    and downloaded the Windows 10 May 2021 Update Assistant tool.

    This installed Windows version 21H1, which is a much larger update than the one that was failing to install (KB5004237). This update went well and, after that, Windows downloaded another cumulative update for 21H1 and installed it successfully. I think this large update made the failing update (KB5004237) redundant.

    I hope this works for others as well.

    2 people found this answer helpful.
  5. Jenny Feng 14,096 Reputation points
    2021-07-19T02:21:53.643+00:00

    @armin babakhanlou
    Hi,
    Thank you for your feedback. It seems that some users have encountered the similar problems.
    In this case, it is recommended that you pause the update first.
    We can use some general troubleshooting methods to see if the problem can be solved:
    https://support.microsoft.com/en-us/sbs/windows/fix-windows-update-errors-18b693b5-7818-5825-8a7e-2a4a37d6d787
    If installing the update causes a series of problems, please roll back or uninstall the update.
    We may have to wait for the next update to solve the problem.

    I will watching closely to this issue.
    If there is any related update, I will let you know.

    Hope above information can help you.

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    1 person found this answer helpful.