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re-downloading problem

Anonymous
2010-11-23T12:05:42+00:00

I attempted to download the link I was provided. It took over an hour to download.

http://msft.digitalrivercontent.net/01/306069278-10238044--NOA//office2010/X16-32250.exe

After I opened the file it stated

"X16-32250.exe" is an executable

file . Executable files may contain viruses or other malicious code that could harm your computer. Use caution when opening this file. Are you sure you want to launch "X16-32250.exe"? 

When I hit yes to launch it.  It began executing.  after it finished 

executing it stated 

"A required c:docume-1/owner-1.sof/locals-1/temp/owp16e.temp\proploser.ww/osetup.dLL

cannot be loaded, this may indicate that the file is missing or damage"

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2010-11-24T07:10:45+00:00

    In addition to the suggestions by Palcouk, start the system in clean boot to check if any non-Microsoft application is causing the problem and try downloading the file again.

    Note: Read the disclaimer mentioned in the article.

    http://support.microsoft.com/kb/310353

    Note: Once the trouble shooting is done, start the system back in normal mode.

    Ruchi Bisht

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  2. Anonymous
    2010-11-23T13:32:27+00:00

    Either download again, or better still order the backup disk

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