A family of Microsoft word processing software products for creating web, email, and print documents.
This is how to do the whole process from scratch:
- You need to have an open document (shouldn't be so)
- In the main menu, select View > Citations
- Click on the + button at the bottom to add your citations (these are not added to your document, but to a Master List)
- After you've defined a Master List, click on the gear symbol at the bottom
- Select Citation Manager
- Copy the citations you need from the Master List to the Current List, which pertains to the frontmost document
This may seem a roundabout way to manage citations, but the advantage is that you only have to add each citation once, and then it will be available to any of your documents.