Random Reboots & DMP files

Question

I'm getting random reboots (and occasional BSDs) from my system (which, admittedly, is getting old from a technology standpoint). The only clues I'm getting as to why are the DMP files, of which I have no knowledge as to how to read and/or interpret them. (The Event Viewer is pretty much useless in this regard.)

Apparently I can't attach the DMP files to this post as the system doesn't allow the DMP file type, but I've identified the most recent and would be more than happy to (somehow) upload them. (The tag is because I can't enter the tags I want.)

Would someone please help me with this?

Answer 1

Dump debugging is beyond the scope of forums support. Bugcheck reference here.
https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-code-reference2

and some info here on reading files.
https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/read-small-memory-dump-file

If more help is needed you can start a case here with product support.
https://support.serviceshub.microsoft.com/supportforbusiness

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 2

Hi,
You could try to use WinDbg previewer to check.
https://www.windowscentral.com/how-open-and-analyze-dump-error-files-windows-10
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl

Answer 3

Just checking if there's any progress or updates?

--please don't forget to upvote and Accept as answer if the reply is helpful--