Footnotes or Endnotes pop-up menu

Question

If someone can point me to the correct info for MAC Word 2011 I would appreciate it.  This is what MS Word help says (both on my computer and online) for finding the footnotes/endnotes popup menu.

“1  On the View menu, click Print Layout.

2  In your document, click where you want to insert the note reference mark.

3  On the Insert menu, click Footnote.”

The problem starts here, I can’t find ‘footnote’ under the insert menu in print view – can’t find it anywhere – there is ‘footnotes’ under the view menu but it's not the same thing. I’m looking for what appears under number 4:

“4.  Under Location, click Footnotes or Endnotes, and then on the Footnotes or Endnotes pop-up menu, click the location that you want.”

So any ideas where to find the Footnotes or Endnotes pop-up menu in MAC Word 2011?

(Mountain Lion MBP, Latest Version of Word).

Answer 1

The Footnotes... command should be the 1st one in the 2nd segment of the Insert menu -- assuming you are in either Print Layout View, Draft View, Web Layout View or Outline View. [It is not available in Notebook Layout View or Publishing Layout View.]

Before anything else, check in a new blank document to be sure it isn't a document-specific issue [unlikely but possible]. If the command still doesn't appear, the first step is to confirm that Office 2011 is fully updated [14.2.4 is the current version]. Once the update is applied/confirmed, run Apple's Disk Utility to repair disk permissions & restart your Mac.

If it's still missing after the restart, it can be restored in either of several ways... It just depends on whether you have any menu customizations you want to retain. If none, go to View> Toolbars> Customize Toolbars & Menus. On the Toolbars & Menus page click the name of the Menu Bar then click the Reset button & OK out.

If you do have any concern for menu customizations or if that still doesn't restore the command, reply here for additional steps.

Answer 2

Thanks, the menu reset fixed it.

I just went straight to trying that because I had run fix permissions recently. When I first got Word I messed around with the menus, not too aware of what I was doing, so I must of changed something then. I was able to reset the main menu without affecting my custom ones.