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Error code:0x800488e7

Anonymous
2013-04-21T11:36:37+00:00

I'm trying to activate Office 2011 for Mac on my Office 365 Home Premium account and this is the error code I receive. There is nothing on the internet about out that I can find, any ideas? I do have two factor authentication activated on my Microsoft Account. Is that going to be the problem?

Thanks for any help anyone can give me!

Update: I removed two factor security and it now works. Hopefully this will be fixed shortly.

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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Anonymous
2013-05-05T01:34:46+00:00

Hi,

This issue has been investigated and fixed. When using a Microsoft Account with 2-factor authentication enabled, you are now able to use an app specific password to activate your Office Mac 2011 copy.

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  1. Anonymous
    2013-05-05T09:29:38+00:00

    Thanks for letting me know!

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  2. Anonymous
    2013-04-22T05:39:27+00:00

    Good to know its fixed, yes we need to wait for an update released for this i guess...

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