OneNote 2010 - Cannot create Linked Notes at all

Question

I've installed Office 2010 today, upgrading from 2007.

I updated Word doc files to the 2010 format (no more 'compatibility mode')

I updated all of my OneNote notebooks to 2010 format. I even tried creating brand new Word docs and OneNote notebooks.

I do have the Linked Notes button appearing in all the applications.

The docked display of OneNote works fine, and in fact shows the little chain icon to indicate it's ready to do linked notes.

The options in OneNote are set to allow for the creation of new linked notes.

I can press the button in Word to bring up an existing or new OneNote notebook page, and the display does seem to remember which one I used last.

But no matter what I do, linked notes are never created. I move from the Word doc, with the cursor located where I want a linked note. I type a note. And nothing happens. No little Word icon in the OneNote docked display to indicate it's linked. Checked the COM add-ons and yes, it's showing the button working.

I've also checked in PowerPoint -- same problem. No linked notes are created.

Answer 1

Becca,

I had same problem as you but realized that there is a second add-in "OneNote Notes about Word Documents" that was unloaded based on my default configuration. As soon as i added that COM add-in, the linked notes worked as is described online. I had the same problem with PPT and solved it in the similar manner.

Hopefully that solves your problem,

T

Answer 2

This happened to me and after some looking it was only not working for Word.  I eventually discovered that Winword.exe was running as a process by using the task manager even though nothing showed on the ribbon.  After killing the process and starting Word again, linked notes worked properly

Ben Milander

Answer 3

Sorry, no. No dice. Nothing will stick. I even changed load behavior in the registry from 0 to 3 (on start-up).

I also seem to have managed through my experimentation to have screwed up my Office 2010 installation. I thought I'd remove the add-ins via the Options screen. Now I can't add them back, even though I know the location.

I did try completely uninstalling Office and reinstalling. Now there's no OneNote button in Word and when I try to add the DLLs back, nothing ever happens.

I'm seriously thinking about ripping out this entire installation and going back to Office 2007.

(On edit: I managed to manually recreate the registry entries and the DLL regsvr utility to re-install the button and OneNote add-ins in Word. Now they show up in the list and appear to be pointing to the right location. I even set the OneNote note-taking add-in to always load (as opposed to OnDemand). Still cannot take any linked notes whatsoever, even though the linked note ribbon bar button works again as intended and brings up OneNote in docked form.)

Answer 4

No, this did not solve my problem. View is set to docked, just as the online Help said.

Steps taken:

1. Open a Word doc (known to be 2010 format).
2. Have cursor in text.
3. Click Review > Linked Notes
4. A pop-up window opens prompting me to pick location in OneNote to make my notes. No problem. If I pick a section, OneNote prompts me to title a new page; otherwise it opens the existing page. I am using OneNote 2010 notebooks only.
5. OneNote opens in docked mode. I have no other views open.
6. I have confirmed in OneNote that the 'create new links' option has been enabled, as well as the "Save document snippets..." option.
7. The chain icon in the upper left corner of OneNote indicates it is ready to take linked notes on that particular page.
8. I type a note. There is no indication that the note is in any way linked. There is no little Word icon next to the note.
9. I move to another place in the Word doc text. Click over to OneNote which still makes like it's expecting some linked notes to happen. I type another note. Nothing happens.
10. I have verified that OneNote does not believe it has any links to any documents at all. None.
11. When I check the Link Note status, it continues to indicate that it does not link to any files anywhere.

Same behavior in PowerPoint, which is to say that OneNote will not create any linked notes, period.

I have tried a Repair installation. I have tried uninstalling and reinstalling OneNote itself (although not all of Office 2010 because I do not want to risk burning my activation). I have tried running "onenote.exe /safeboot" to delete the cache, in case that was corrupted -- obviously that wasn't the problem.

I have a looong career in computer science and know how to do troubleshooting. Normally, I can figure this stuff out on my own. This time though, I'm stumped.

best,

Becca

Answer 5

Linked notes will be disabled if the view is changed in One Note.

One Note should be docked to desktop for the link to connect again.

Right clicked on the linked notes text in One Note, Linked notes, Open linked file and check if it opens the work document.