Paper Source not saving when I close Page Setup

Question

I use 3 different trays when printing our documents; Tray 2 for Letterhead, Tray 3 for plain white (which is set as the default tray for the computer - under 'Devices & Printers'), and Tray 4 for the Coversheet.

The letterhead and plain pages print fine, but when I try to select Tray 4 I have issues - I open up 'Page Setup' and go to 'Paper'. Then I select 'Tray 4' as the Paper Source (for the 'First page' not the 'Other pages', they remain on 'Default Tray (Tray 3)') and click 'OK'. But when I open up 'Page Setup' again and check, it goes back to 'Printer Auto Select'. As it turns out, it still prints to Tray 4 on this setting, most of the time; as long as the page from Tray 4 is first, it will print correctly, but if I am priting pages from other pages first, it will just copy whatever paper has gone before it.

Thanks

Shelli

Answer 1

Check this link and see if it helps: 

http://answers.microsoft.com/en-us/office/forum/office_2007-word/issue-when-using-microsoft-word-to-print-from-tray/0c99a2c0-e767-46fa-ae3e-a33498d7ca7a?msgId=6cb53afe-200e-4b82-8da6-f5f042a79dec