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Highlight function using pointer suddenly not working

Anonymous
2012-05-16T18:56:08+00:00

Hi there

I hope someone can help, as I've not been able to find a solution to this problem, which suddenly started about a week or so ago. I've searched here and other places and can't find an answer.

I click on the highlight button to turn on the highlight function.

I select and highlight text.

The highlight pointer then turns itself off, so I have to go through the process again and again.

System info:

Word 2010 32 bit

Windows 7 in Bootcamp on MacBook Pro

Thanks so much!

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2016-12-16T23:46:20+00:00

    Hi Marilyn,

    To resolve your concern, we suggest that you run our Office Configuration Analyzer Tool. To know more about the tool, and on how to use it, click here.

    Let us know how it goes.

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  2. Anonymous
    2016-10-24T15:32:16+00:00

    Did you ever find the answer to this because I'm having the same problem. I go to high light something and it will show up as highlighted but the minute I release my finger it does not stay highlighted.

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  3. Suzanne S Barnhill 278.1K Reputation points MVP Volunteer Moderator
    2012-05-17T22:38:51+00:00

    Ah, I see what you mean. I don't ever use the highlighter, so I didn't realize it worked this way (I assumed it worked like any other formatting button, such as Bold, Italic, or Font Color), but I see that it does in Word 2003, and in fact it is still working this way for me in Word 2010. Perhaps you have some add-in that is conflicting with Word?

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  4. Anonymous
    2012-05-17T18:28:04+00:00

    You must select the text first, then click on the Highlighter to format it.

    Than you for you response. Unfortunately, this does not help. I know I have to select text to be highlighted. The issue is that the little pointer turns itself off after EACH highlight. This is new behaviour in the last few weeks.

    Before, I could:

    1. Click "Highlight" icon in the ribbon to turn ON highlighting.
    2. Drag the little highlighter pointer over the first selection of text I wanted to highlight (result = text highlighted)
    3. Move pointer to second selection of text, drag over it to highlight (result = second text highlighted)
    4. And so forth, for as many text selections as I wanted
    5. Click "Highlight" icon in the ribbon to turn OFF highlighting.

    Now, with EACH and EVERY selection, I need to back up to the icon in the ribbon to turn ON highlighting. It turns itself off after the first highlight each time.

    Thanks again. Do you have any further suggestions? It's really irritating and time-consuming to have to do my highlighting this way. Anyone else have any further suggestions?

    Thanks!

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  5. Suzanne S Barnhill 278.1K Reputation points MVP Volunteer Moderator
    2012-05-16T22:44:02+00:00

    You must select the text first, then click on the Highlighter to format it.

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