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Change mobile number

Sumano, Sukan (S.) 1 Reputation point
2020-07-16T04:18:36.9+00:00

When I've change mobile number I completed change in my profile but microsoft still send an one time "enter code" to the old mobile number.
How can I receive an one time "enter code" via new mobile number?

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  1. Leon Laude 86,201 Reputation points
    2020-07-16T07:41:42.87+00:00

    Hi,

    Did you follow the steps mentioned here?

    Change the email address or phone number for your Microsoft account
    https://support.microsoft.com/en-us/help/12407/microsoft-account-change-email-phone-number

    If you still have issues, I suggest you contact Microsoft over here:
    https://support.microsoft.com/en-us/contactus

    Best regards,
    Leon

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