"The Application Virtualization Client could not launch the application you requested. The requested operation requires elevation. Error code: 4612817-05503235-000002E4".

Question

MS Office 2010 Problems!

I recently purchased Microsoft Office 2010 online. When I attempt to open Word or Excel documents created in previous versions I get two error messages - "There was a problem sending the command to the program." and "The Application Virtualization Client could not launch the application you requested.  The requested operation requires elevation.  Error code: 4612817-05503235-000002E4".  I have used the Answer Desk three times now with no resolution. What do I need to do  to get this resolved?

Answer 1

Ihave the same exact issue with MS 2010 Student/faculty edition. Very mad as I  cannot open up file my professor had sent to me to look at. Someone please show mehow to repair the issue!

Answer 2

I downloaded the file and Office Starter was preinstalled on my PC.  I wasn't prompted to delete or remove Starter during the process.

Answer 3

A "Virtulization" err msg indicates you are using a click to run version of Office.

Did you install Office from dvd or downloaded file?

Was any other version of Office preinstalled on the PC, eg Office Starter?

http://office.microsoft.com/en-us/products/what-is-click-to-run-HA101868855.aspx

http://office.microsoft.com/en-us/excel-help/update-repair-or-uninstall-office-click-to-run-products-HA010382089.aspx