This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
not sure where to post this question. i am receiving an error message 'failed to do OCR conversion" when i scan something to my computer. Is there a button that i need to check or uncheck?
I do not need anything to do the OCR conversion. not sure if it's with sharp desk or with Docudesk PDF products? i've looked at their site for Q & A.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
If it is while scanning, you should check the manufacturers site.
You could also check the Windows forums and see if they have anything better to suggest.