2007 Powerpoint Update Problem

Question

I have the 2007 Microsoft Office Home and Student (OEM) installed in my laptop and it keeps trying to update a security update for the 2007 powerpoint (KB2596912).  Whenever I try to update this item, it errors out with this error number (80070663).  I tried to use the Microsoft FixIt but had no success.  I contacted Microsoft support and after being on hold for 30 minutes, I was told that they could not help me since the program was past the warranty date.  I was told by the tech rep to uninstall the office suite and then reinstall it.  He said that  would take care of the problem.  I did so and the update disappeared after removing the office suite but after reinstalling the office suite, the same update reappeared.  Does anybody have a solution to this problem?   Does Vista have anything to do with this problem?

Answer 1

Try downloading the Security Update for Microsoft Office PowerPoint 2007 (KB2596912) from the following link and install it manually:

http://www.microsoft.com/en-us/download/details.aspx?id=28513

If you are still unable to install the update, run the FIX IT from the Method 2 to manually remove Office 2007 from the computer:

http://support.microsoft.com/kb/928218#Method2

Restart the computer and re-install Microsoft Office 2010 Home & Student.