MS-Teams Message rendering behaviour when updated

Anand KS 46

Hi folks,

I noticed a weird rendering behaviour that happened on both the web version and the app version of microsoft teams. I'm developing a teams app, where I'm in a situation , wherein I would like to update an adaptive card message that was previously rendered with a simple text message.

So when I do this what happens , is that the previously rendered adaptive card is removed and the message seems to be empty for sometime. Only after I scroll a couple of times , do I see the text message being rendered properly.

I see that in the documentation it is mentioned that I'm allowed to change the message type - Link. That's why I'm wondering if this is expected behaviour.

Hunaid Hanfee-MSFT 981 Reputation points

2021-07-19T14:23:33.79+00:00

Hello,
We are trying to repro this behavior. We will get back to you soon.

Thanks.
Hunaid Hanfee-MSFT 981 Reputation points

2021-07-23T17:14:01.203+00:00
-We are able to repro the issue, concerned team has started looking to this. Will let you know the updates.

Want to confirm few thing :

Does message looks like this before scrolling?

Are you using UpdateActivityAsync to update the message?

Is it happening everytime?
Anand KS 46 Reputation points

2021-07-26T04:35:15.063+00:00
Hi @Hunaid Hanfee-MSFT , Thanks for checking the behaviour out. To answer your questions:

The message to me , just looks empty. As you can see in the below image , the message box just looks empty. After I scroll a couple of times , it seems to render the text inside the box properly.

----------

I'm using the Bot Framework's REST API to directly update the activity. I'm not using the bot framework SDK.
The url that I use for updating the activity is: service_url/v3/conversations/conversation_id/activities/activity_id . And here is a sample payload structure , that is used.
{
"type": "message",
"conversation": {"id": "aabbcc"},
"text": "XXXX 26/07 04:23 \nHey",
"textFormat": "markdown"
}

----------

Yes, every-time I change the message from a card message to a simple text message , I seem to run into this issue.

Accepted answer

Hunaid Hanfee-MSFT 981 Reputation points

2021-07-30T09:58:55.167+00:00

Hello,
We are able to repro the issue and we have raised bug internally. We will let you know the updates
Thanks,

Hunaid Hanfee

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Sujith Dhanpal 0 Reputation points

2023-09-26T11:46:29.72+00:00

Hi @Hunaid Hanfee-MSFT ,

I am facing the same issue as reported by @Anand KS, can you please let me know what is the fix that need to be done to prevent this issue.

Thanks
Sujith

Sujith Dhanpal 0 Reputation points

2023-09-26T11:49:43.94+00:00

Hi @Hunaid Hanfee-MSFT ,

I am facing the same issue as reported by Anand KS, can you please let me know what is the fix to prevent the issue

Thanks
Sujith
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MS-Teams Message rendering behaviour when updated

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