MSI(ERROR): Error 1310

Question

Operating system: windows 8

Running 32-bit setup on a 64-bit operating system.

MSI(ERROR): 'Error 1310. Error writing to file: C:\Windows\WinSxS\amd64_microsoft-windows-h..naries-spanish-main_31bf3856ad364e35_6.2.9200.16384_none_ba78c44697ed94e6\MSGR3ES.LEX.    Verify that you have access to that directory.'

Log level changed from: Standard to: Verbose

Showing message Title: 'Setup', Message: 'Error 1310. Error writing to file: C:\Windows\WinSxS\amd64_microsoft-windows-h..naries-spanish-main_31bf3856ad364e35_6.2.9200.16384_none_ba78c44697ed94e6\MSGR3ES.LEX.    Verify that you have access to that directory.'

Message returned: 2

MSI(TERMINATE): '<NULL>'

Log level changed from: Verbose to: Standard

Error: Failed to configure: {90140000-001F-0C0A-0000-0000000FF1CE} ErrorCode: 1601(0x641).

I did a run: C:\Windows\WinSxS\amd64_microsoft-windows-h..naries-spanish-main_31bf3856ad364e35_6.2.9200.16384_none_ba78c44697ed94e6\MSGR3ES.LEX.

I got a message Windows could not find this file

Under Launch and Activation permission

Everyone- local launch, local activation

All application package- local launch, local activation

Administrator- local launch, remote launch, local activation, remote activation

Performance log users=Distributed COM users

Group or user names: local launch, remote launch, local activation, remote activation

 system

network services

Administator

Interaction

Answer 1

Hi,

As I understand you are not able to install the Office 2010.

Have tried installing the Office as an administrator?

To start the installation for Office 2010, right-click on the respective set-up files and select 'Run as Administrator'

If the issue still persists, you  may also refer the suggestion in the following thread link and check if it helps:

http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/receiving-error-code-1310-during-the-install-of/3254a9c9-9a6b-420a-9603-b7cf9f0a0232?msgId=739f88a3-8d7e-458c-a89e-9ccc35abe8f0

Answer 2

I right click and selected "run as Administrator. Office started up, input product key and selected install. About quarter way got the MSI(ERROR): 'Error 1310. Error writing to file: C:\Windows\WinSxS\amd64_microsoft-windows-h..naries-spanish-main_31bf3856ad364e35_6.2.9200.16384_none_ba78c44697ed94e6\MSGR3ES.LEX.    Verify that you have access to that directory.'

 I also tried a clean boot, it didn't work.

I don't have Office 2010 installed but I'm  able to useWord, Excel etc. Everytime I click on Word, I get a setup error. 

The setup controller has encountered a problem during install. Please review the log files for further information on the error. I click ok. The installation begins, get another error the network source is unavailable

MSI(ERROR): 'Error 1704. An installation for Microsoft Office Proof (Spanish) 2010 is currently suspended.  You must undo the changes made by that installation to continue.  Do you want to undo those changes?'

Showing message Title: 'Setup', Message: 'Error 1704. An installation for Microsoft Office Proof (Spanish) 2010 is currently suspended. 

You must undo the changes made by that installation to continue.  Do you want to undo those changes?' yes

I think I have to do a complete cleanup of Office 2010 to solve this issue

I get the same error from download and CD

Thanks for your time

Rooben