Missing Enterpriserww.msi

Question

Hi guys,

Whenever I try to run Office 2007 programs (Excel, Word or PPT), I get a Windows Installer popup which asks for "an alternate path to a folder containing the installation package 'EnterpriserWW.msi'. Before the errors occurred, I was uninstalling Microsoft Visual Basic C++ 2010 and Visual Studio Just-in-time debugging, so I think that that might have accidentally removed a few important files and this is just the first of them.

I don't have the Office 2007 installation CD with me anymore. Is there a way that I can download the installation package or other required files?

Thank you.

Regards,

Terence

Answer 1

Hi all, 

Just to update that this problem is resolved.

While shutting down, there was an automatic updating and I think some of the required packages were re-installed again. After that, I could open Excel, Word and Powerpoint again. I didn't know that Windows XP could do self-diagnostics and automatic troubleshooting...

Anyway, thanks everyone for your help!

Regards,

Terence

Answer 2

AFAIK Office Enterprise does not have a download link. Try contacting Microsoft support over the phone and see if they can provide you with a download link.

Answer 3

Hi Girish,

Thanks for your reply.

Unfortunately, the 'Detect and Repair ' feature brings up an identical dialog box that asks for 'officemuiset.msi'.

I don't have any installation disc with me. Is there no way to download any msi files directly from Microsoft?

Thank you

Regards,

Terence

Answer 4

Try repairing Office 2007 installation and verify the results. Refer to the ‘Method 2: Run the Detect and Repair feature’ in the following article:

http://support.microsoft.com/kb/924611

Unfortunately if repair fails, then you would need the installation disc/media to correct the issue.

You may also refer to the following thread and check if it helps:

http://social.technet.microsoft.com/Forums/en-US/officeitpro/thread/c1b8a217-50cf-4b17-9114-cb4db531db4b