A family of Microsoft word processing software products for creating web, email, and print documents.
- Run ‘Fix it’ from the following KB article and verify the result:
http://support.microsoft.com/kb/921541
- If running ‘Fix it’ fails, follow manual steps to troubleshoot problems that occur when you start or use Word and see if it helps.
- Change the default printer on the machine to Onenote or XPS writer and verify the status.
Refer the link below to change the default printer on the computer: