"Send to Mail Recipient" option grayed out.

Question

Why is the "Send to Mail Recipient" option grayed out in Word 2010.  I don't want to send the document as an attachment. I want to send it as the body of the message.  I have Windows LiveMail.  (I have also tried to cut and paste the document in the email message but it appears distorted.  The document is a mailer which includes graphics and text boxes.)

Answer 1

To use the Send To option in Office applications with Windows Live Mail, make the following changes to the Window Registry.

Note: Just in case something goes wrong, you should first back up the registry by following the steps in the following article:

http://windows.microsoft.com/en-US/windows7/Back-up-the-registry

Now, back to the original issue:

1. Click on Start > All Programs > Accessories > Run > Type regedit
2. Browse to HKEY_LOCAL_MACHINE > Software > Client > Click on Mail
3. Check what appears in the right pane. It should read as below:

   (Default)         REG_SZ         Windows Live Mail

4. If Windows Live Mail does not appear, right click on (Default) and click on Modify and in the Value Data box, type

Windows Live Mail

Note: If you don’t find the Mail item, right click on Client and Click New > Key and rename the key to:

Mail

Once the Mail key is created, right click on Mail > New > String Value. Name the value as:

(Default)

Right click on (Default) and Click Modify. In the Value Data box type

Windows Live Mail