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Excel for Mac Crashed module - HTML Import errors

Anonymous
2013-02-13T04:37:07+00:00

Mac OS X, Version 10.7.5, Safari, Chrome, Firefox browsers all result in the same error.  Using Office 2011 for mac - trying to open an xml file from browser or any excel file received from others and get the following error.  Same error reported from Office 2010 running on Windows 7 OS with Parallels on same Mac.  I was able to open these files until a couple of weeks ago.  Not sure if anything changed since then.  Verified with other users that they could open the same files with no issue on different computers with various os.

"Problems came up in the following areas during load:  Table - This file cannot be opened because of errors listed in .....

HTML Error log

XML PARSE ERROR:  Missing attribute quote

Error occurs at or below this element stack:

<ss:Workbook>

<ss:Worksheet>

<ss:Table>

<ss:Row>

<ss:Cell>

Solver Diagnostic Report:

Process:         Solver [751]

Path:            /Applications/Microsoft Office 2011/*/Solver.app/Contents/MacOS/Solver

Identifier:      com.apple.ASApplication

Version:         14.0.0 [100322] (1.0)

Build Info:      Unknown-111121~0

Code Type:       X86-64 (Native)

Parent Process:  launchd [225]

Date/Time:       2013-02-11 08:57:36.880 -0700

OS Version:      Mac OS X 10.7.5 (11G63b)

Report Version:  9

Sleep/Wake UUID: C9EE29A5-2657-423B-B089-DA9B6C186DD1

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:

objc[751]: garbage collection is OFF

*** error for object 0x10004db30: pointer being freed was not allocated

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   libsystem_kernel.dylib         0x0000000103c6bce2 __pthread_kill + 10

1   libsystem_c.dylib             0x0000000103b2a7d2 pthread_kill + 95

2   libsystem_c.dylib             0x0000000103b1ba7a abort + 143

3   libsystem_c.dylib             0x0000000103b7a84c free + 389

4   com.apple.ASApplication       0x000000010001d6f0 FRONTAPI::FixupCurrentList() + 464

5   com.apple.ASApplication       0x000000010001d768 FRONTAPI::wsInitCurrent() + 104

6   com.apple.ASApplication       0x000000010001c438 API_Link + 40

7   com.apple.ASApplication       0x000000010001a40f Solve + 207

8   com.apple.ASApplication       0x000000010002a977 +[SolverApp Solve::] + 103

9   com.apple.ASApplication       0x0000000100001fab main + 523

10  com.apple.ASApplication       0x0000000100001d14 start + 52

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0   libsystem_kernel.dylib         0x0000000103c6c7e6 kevent + 10

1   libdispatch.dylib             0x0000000103a74786 _dispatch_mgr_invoke + 923

2   libdispatch.dylib             0x0000000103a73316 _dispatch_mgr_thread + 54

Thread 2:

0   libsystem_kernel.dylib         0x0000000103c6c192 __workq_kernreturn + 10

1   libsystem_c.dylib             0x0000000103b2a594 _pthread_wqthread + 758

2   libsystem_c.dylib             0x0000000103b2bb85 start_wqthread + 13

Thread 3:

0   libsystem_kernel.dylib         0x0000000103c6c192 __workq_kernreturn + 10

1   libsystem_c.dylib             0x0000000103b2a594 _pthread_wqthread + 758

2   libsystem_c.dylib             0x0000000103b2bb85 start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff5fbff868  rdx: 0x0000000000000000

rdi: 0x0000000000009603  rsi: 0x0000000000000006  rbp: 0x00007fff5fbff890  rsp: 0x00007fff5fbff868

r8: 0x0000000103bbefb8   r9: 0x0000000103b8d230  r10: 0x0000000103c6bd0a  r11: 0xffffff80002dad60

r12: 0x0000000107feb000  r13: 0x0000000000000004  r14: 0x0000000103bc1960  r15: 0x0000000000000004

rip: 0x0000000103c6bce2  rfl: 0x0000000000000202  cr2: 0x00000001082e8000

Logical CPU: 0

Binary Images:

0x100000000 -        0x100059ff7  com.apple.ASApplication (14.0.0 [100322] - 1.0) <76B5B1B2-C368-2AC6-64D1-9FE0D96D6D07> /Applications/Microsoft Office 2011/*/Solver.app/Contents/MacOS/Solver

0x100086000 -        0x100086fff  com.apple.Cocoa (6.6 - ???) <9E3D4787-A2CE-38E0-BEF8-E5DA63B6E6A1> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0x100089000 -        0x100089fff  com.apple.Carbon (153 - 153) <E37A515C-4C10-3102-8146-C0FBD458F8CF> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x10008c000 -        0x1000a8fff  com.apple.ScriptingBridge (1.2.1 - ???) <3E99B861-E011-3594-A9C4-E39B7EFE2F3F> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge

0x1000bb000 -        0x1000e8fe7  libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib

0x1000f6000 -        0x1001dae5f  libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib

0x1001f2000 -        0x1003c6ff7  com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x100513000 -        0x10082cfff  com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x100a0e000 -        0x101614fff  com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x101c99000 -        0x101ec3fe7  com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x101fae000 -        0x101fd2fff  com.apple.RemoteViewServices (1.5 - 44.2) <A0417D7F-22E9-3FD8-AC55-67654D8E93EB> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices

0x101ff3000 -        0x101ff3fff  com.apple.ApplicationServices (41 - 41) <E23F1CED-C0FB-35A8-9657-484C5E6A32AE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

0x101ff6000 -        0x102153fff  com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <5F1E4695-BC74-3ADD-8345-627BCD68201A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x1021d5000 -        0x1021d5fff  com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x1021db000 -        0x10224bfff  com.apple.datadetectorscore (3.0 - 179.4) <9C01D16F-75A9-3BDD-B91A-F0F32261A2E7> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore

0x102285000 -        0x10239efff  com.apple.DesktopServices (1.6.5 - 1.6.5) <5E7DD5F4-B4DA-3F75-A14A-3494E81CFBA0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv

0x1023f9000 -        0x102725fff  com.apple.HIToolbox (1.9 - ???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox

0x10286c000 -        0x102a0cff7  com.apple.QuartzCore (1.7 - 270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x102ab4000 -        0x102da9ff7  com.apple.security (7.0 - 55148.6) <4535E500-973A-3BA7-AF65-DF5CF0658F02> /System/Library/Frameworks/Security.framework/Versions/A/Security

0x102ec6000 -        0x102ed1ff7  com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition

0x102eda000 -        0x102f28fff  libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib

0x102f40000 -        0x103142fff  libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <0176782F-9526-3905-813A-7A5676EC2C86> /usr/lib/libicucore.A.dylib

0x1031d1000 -        0x1032d3fff  libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib

0x1032fd000 -        0x10330fff7  libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib

0x103314000 -        0x10337cff7  com.apple.coreui (1.2.2 - 165.11) <9316266A-39CA-3EC7-9C9E-726462CEFF4D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

0x1033bb000 -        0x103423ff7  com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <9987DC46-2A96-3BA0-B88B-04E573C0AD9B> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x10344d000 -        0x103453fff  com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x10345d000 -        0x10345efff  liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib

0x103462000 -        0x103479fff  com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport

0x103488000 -        0x1034f3ff7  com.apple.framework.IOKit (2.0 - ???) <FE838BB6-D42E-3291-A1A0-6F53FC970261> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x10351e000 -        0x10351ffff  libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib

0x103524000 -        0x103524fff  com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x103527000 -        0x10354ffff  com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis

0x10356c000 -        0x103588ff7  com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage

0x103592000 -        0x1035a1fff  com.apple.opengl (1.8.1 - 1.8.1) <51B34133-CEE3-3FC6-82AC-ADF567AE673C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x1035a9000 -        0x103710fff  com.apple.CFNetwork (520.5.1 - 520.5.1) <08F70E26-5456-3BFB-8192-00D3CE40D3C9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x1037b6000 -        0x103802ff7  com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration

0x10382c000 -        0x10383fff7  libCRFSuite.dylib (??? - ???) <322486D1-359C-3059-BF53-D4B038621E18> /usr/lib/libCRFSuite.dylib

0x103847000 -        0x1038bdff7  libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib

0x103918000 -        0x10398bfff  libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib

0x1039e9000 -        0x1039f4ff7  libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib

0x1039fd000 -        0x103a02fff  libcache.dylib (47.0.0 - compatibility 1.0.0) <3D114C8A-AD1F-3C78-9E8C-B8F3810740E5> /usr/lib/system/libcache.dylib

0x103a07000 -        0x103a49ff7  libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib

0x103a57000 -        0x103a5cfff  libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib

0x103a64000 -        0x103a6bfff  libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <65602684-33B1-32DE-802B-050CE07659AC> /usr/lib/system/libcopyfile.dylib

0x103a71000 -        0x103a7ffff  libdispatch.dylib (187.10.0 - compatibility 1.0.0) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib

0x103a91000 -        0x103a92fff  libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib

0x103a96000 -        0x103a9afff  libdyld.dylib (195.5.0 - compatibility 1.0.0) <F1903B7A-D3FF-3390-909A-B24E09BAD1A5> /usr/lib/system/libdyld.dylib

0x103aa0000 -        0x103aa0fff  libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib

0x103aa4000 -        0x103aaeff7  liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib

0x103ab5000 -        0x103abbfff  libmacho.dylib (800.0.0 - compatibility 1.0.0) <548BAEB6-8C4C-3B0F-AB0C-7E1C960BCAB5> /usr/lib/system/libmacho.dylib

0x103ac0000 -        0x103ac4fff  libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib

0x103ac7000 -        0x103ac9fff  libquarantine.dylib (36.7.0 - compatibility 1.0.0) <8D9832F9-E4A9-38C3-B880-E5210B2353C7> /usr/lib/system/libquarantine.dylib

0x103ace000 -        0x103acfff7  libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib

0x103ad4000 -        0x103ad5ff7  libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib

0x103ada000 -        0x103bb7fef  libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib

0x103bf6000 -        0x103bfefff  libsystem_dnssd.dylib (??? - ???) <584B321E-5159-37CD-B2E7-82E069C70AFB> /usr/lib/system/libsystem_dnssd.dylib

0x103c04000 -        0x103c3ffff  libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib

0x103c55000 -        0x103c75fff  libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib

0x103c86000 -        0x103c8bff7  libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib

0x103c92000 -        0x103c9bff7  libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib

0x103ca2000 -        0x103ca3ff7  libsystem_sandbox.dylib (??? - ???) <2A09E4DA-F47C-35CB-B70C-E0492BA9F20E> /usr/lib/system/libsystem_sandbox.dylib

0x103ca8000 -        0x103ca9fff  libunc.dylib (24.0.0 - compatibility 1.0.0) <0482C762-746D-37EB-A8C9-E1048CF70462> /usr/lib/system/libunc.dylib

0x103cae000 -        0x103cb4ff7  libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib

0x103cbb000 -        0x103cd8fff  libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib

0x103cec000 -        0x103cfeff7  libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib

0x103d07000 -        0x103e0efe7  libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib

0x103e23000 -        0x103e23fff  libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib

0x103e27000 -        0x103e2cfff  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib

0x103e31000 -        0x103e40ff7  libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib

0x103e48000 -        0x103e55ff7  libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <8EDE3492-D916-37B2-A066-3E0F054411FD> /usr/lib/libbz2.1.0.dylib

0x103e5a000 -        0x104176fff  com.apple.CoreServices.CarbonCore (960.25 - 960.25) <4FC1AB30-022C-3C67-AC46-FDCBFCB7EEDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore

0x1041f0000 -        0x104273fef  com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata

0x1042c9000 -        0x1043adff7  com.apple.CoreServices.OSServices (478.49 - 478.49) <E5BF2069-ED1A-31F5-AFC2-4A530BD467AA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices

0x104426000 -        0x1044c0ff7  com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit

0x104500000 -        0x10453ffff  com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE

0x10455a000 -        0x1045fbfff  com.apple.LaunchServices (480.40 - 480.40) <C936A07F-0CF8-3F8E-BDB3-76AA7611B4CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices

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0x107321000 -        0x107324fff  libCoreVMClient.dylib (??? - ???) <28CB0F3F-A202-391F-8CAC-FC9A1398A962> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib

0x107329000 -        0x107384ff7  com.apple.opencl (2.0.19 - 2.0.19) <B05BF605-73B8-328F-A228-6FA59E1FC73A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

0x107397000 -        0x10785efff  FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight

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0x107c85000 -        0x107d27fff  com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation

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0x107d87000 -        0x107dfdfff  com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication

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0x107fad000 -        0x107fb0ff7  com.apple.securityhi (4.0 - 1) <B37B8946-BBD4-36C1-ABC6-18EDBC573F03> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI

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0x7fff64a90000 -     0x7fff64ac4baf  dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld

External Modification S

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Bob Jones AKA CyberTaz MVP 436K Reputation points
2013-02-15T15:11:47+00:00

Glad you're making good progress :-). Just a few observations...

I believe the initial problem was caused by a failure to update Office 2011 -- The error log indicated that the update level at the time was 14.0.0 which is the original release dating back to March of 2010. The current version is 14.3.1 so I'm thinking that it wasn't actually reinstalling that helped, but the fact that a new installation also forced updating to the current version.

Also, I don't understand how reinstalling Office 2011 could have any bearing whatsoever on the performance of Office 2010 in a VM. There must have been other local issues that were addressed by reformatting the HD.

FWIW, reinstalling Office on a Mac is rarely a fix for anything. That's a Windows hack which is easier & safer for most users than having to deal with the Windows Registry. OS X works differently, though.

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4 additional answers

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  1. Anonymous
    2013-02-15T16:45:11+00:00

    The new version of Office solved the issue with files OTHER than specific xml files downloaded from a browser from a particular application.  It was determined that those files have an issue with converting xml to excel in some instances which they will be resolving.

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  2. Anonymous
    2013-02-15T07:36:06+00:00

    Do update the status for others who may face a simillar issue.

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  3. Anonymous
    2013-02-14T13:57:19+00:00

    the files do open successfully on a native Windows system with Outlook (not sure of the version).  I now know the files also won't open on ANY mac Office version.  I reformatted the hard drive and reinstalled Office.  So now only files downloaded from a web browser exported from one specific application fail to open.  I've notified the developers of the application of the error as it looks now like it is on that side.

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  4. Anonymous
    2013-02-14T04:49:03+00:00

    Can you verify if these files open on a native Windows system with Outlook 2010 (not on parallels).

    Also check if you are able to save these attachments and open them in Excel.

    Ensure that all available updates are installed on the system.

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