This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello,
I just went through and installed the Office 2013 updates that came out today (Feb 13 / 2013).
Now one of my Visio files on my USB stick isn't working. I try to open and I get the error "Visio internal error: #2135, Action #1283: Open File" and an OK button. I can't get the file back even after copying it to my local HD, renaming it, opening it from Visio, etc.
Is there a program that checks the integrity of a Visio 2013 file? This particular file is still in the old format, but I have no issues updating it to 2013 if there is a program that will upgrade files without opening them ... ?
Can I maybe send the file to someone to convert / fix? I'm desperate. :(
Thanks,
Chris.
A family of Microsoft relational database management systems designed for ease of use.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Al,
I have recovered the file. After the latest round of Office 2013 updates, a few of my .VSD files wouldn't open from my USB 3.0 stick. Then I re-installed the USB 3.0 drivers and they are all accessible now! Very odd.
Good blog post though - I'm going to follow this one.
Thanks!
Chris.
I apologize for being confused but is the file that will not open a v2013 file or earlier? If it is a v2013 file then perhaps tip #4 might help in performing p.d.
If it is earlier than v2013 then can it still be opened on the system that created it?
al