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I uninstalled Visio Professional and installed Visio Premium. Now, the Visio Preview in File Explorer no longer works. The icon's are still showing a version of the document, put the preview pane says: No Preview available.
I've traced this thru to the registry and compared it to a working preview (such as Word).
My version of Visio is not registered in Wow6432Node/Classes/CLSID - {21E17C2F-AD3A-4b89-841F-09CFE02D16B7}
If you use a tool such as PreviewConfig for Windows, and look as the .vsd extention, it shows nothing, while for .doc it shows information about Word.
How do I restore my Visio Preview functionality?
Thanks, Torsten
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hello Torsten,
Try this download and install the visio veiwer. I have found some information that points to this fixing the issue. What I would do is this. Uninstalled Visio, reboot, installed the Viewer, Test the file preview in explorer. if it works your good. Then reinstall visio 2010.
Thanks for this - I just installed the visio 2010 viewer on top of my existing Visio 2010 installation and the preview is now working (and the main Visio installation doesn't seem to be affected).