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Original Title: "Recovering after a virus problems found."
My laptop running win xp pro and norton 360 v1 became corrupted affecting my excel progrmmes on attempting to delete office to clean reinstall found that I could not unistall all components namely c:\programmefiles\microsoftoffice\office14\1033\ospintl.dll when attempting to open with adobe message read could not open as not supported or damaged can you please help. Derek UK
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Use the tool in this article to completely remove Office and then reinstall: http://support.microsoft.com/kb/971179
Use the tool in this article to completely remove Office and then reinstall: http://support.microsoft.com/kb/971179
After running tool am able to reinstalloffice 2010 all appears good,
Many thanks for swift helpful advice.