"Excel cannot open this file. The encryption type used is not available, contact the author of the files. More encryption types are available using the High Encryption Pack".

Question

I emailed the password protected file, now I cannot open it...

Answer 1

Is the computer connected to Network or Domain?

How are you trying to access the Excel file, is it from Outlook or from hard drive?

You may also refer the link given below and check if it helps:

http://support.microsoft.com/kb/954572

Answer 2

Hi All,

This is how I solved this problem.

1. I did install the Microsoft File Converter Pack but am not sure if it was needed.
2. Right Click the file and Select "Save As". A dialogue box will open, you can change the file name if you want but I did not change the File Type, the default selection is 2007 MSOffice file type.
3. Once Saved, open the file with the same password as the earlier file and it should open.
4. If you want to take it back to the old excel version, just do a "Save As" once again and select the excel file version of your choice and hit save.

This worked for me. All the Best.

Answer 3

Use Microsoft Office 2007 Service Pack 2 patches it will solve the excel error.

Answer 4

i have got Ms Office 2007 SP1 in my system. when i try to open the password excel file it shows excel cannot open this file the encryption type has been added. Then only i have install the MS Office 2007 SP2 patches. Now it's working fine.