Error, "Microsoft office standard 2010 cannot verify the license for the this application..."

Question

Hi, my name is mikail rattan, Ihad a driver error with one of my devices so I did a system restore to a the date before the error. I wanted to upgrade my Microsoft office to the 64bit version to install the 64 bit Visio. but  when I try to uninstall it I don't get any response.

these are the errors I get when I open the program

"the setup controller has encountered a problem during install. please review the log files for further information on the problem "

"Microsoft office standard 2010 cannot verify the license for the this application. a repair attempt failed or was canceled by the user. the application will now exit"

please help I have stuff to be done for school and work.

Answer 1

Do you have the disk & product key for Office Standard 2010?

Do you use a 64-bit operating system?

64-bit Office can be installed only on a 64-bit Windows machine. Before you install the 64-bit version of Office, you will have to ensure that you uninstall the 32-bit version of Office and any 32-bit Office related programs, that may also include add-ins.

If you’re unable to uninstall Office Standard 2010 from the Control Panel, you may run the ‘Fixit’ (Method 2) provided in the link below to remove it from the computer. Once it’s done, restart the computer, and then try installing the 64-bit version of Office 2010.

http://support.microsoft.com/kb/290301

Note: For Windows 64-bit, save the Fixit program onto the Desktop and then run the Fixit from the Desktop.

Note: Ensure you have the Office 2010 disk & product key before you run the Fixit.

Answer 2

Yes I have my disk and serial, I will try this and get back to you and let you know if it works or not.