@ITDept ,
If you are using Microsoft 365 services, this is by design that customer data(Exchange Online email and attachments, Power BI reports, SharePoint Online site content, or instant messaging conversations) will be stored in Microsoft's global cloud locations.
By default, Microsoft engineers have no standing administrative privileges and no standing access to customer data in Microsoft 365.
In addition, Microsoft has robust policies, controls, and systems built into Microsoft 365 to help keep your information safe and Microsoft 365 still uses service-side technologies that encrypt customer data at rest and in transit.
For more information, please refer to:
https://learn.microsoft.com/en-us/microsoft-365/enterprise/o365-data-locations?view=o365-worldwide
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