"Save As" Window is blank?

Question

When I am saving a Word document for the first time in Word 2013, the Save As window pops up but it's blank so I can't name the file or choose where to save it to. It remains blank despite giving it time to load. Note: The window does not say that it's "Not Responding" like I thought it would since it's not working. I don't know how to fix this. I reinserted my Office disk to see if it would fix the issue but it didn't work. It's an issue spread throughout all of MS Office. When I try to import an Excel file in Access, I try to browse for the file I want to import and the window is blank. The only things that do show up in the window are the "Save" and "Cancel" buttons but they don't do anything when I click on them. I need to be able to do these things for school so I'm hoping to find an answer soon. I've done searches online but haven't found any answers. Thanks.

Answer 1

Hi Cortney,

I would like to know if you can open the browse to window from other applications installed on Windows apart from that of Office 2013 apps?

If yes, then try to repair Office 2013 suite following the steps from the link below and check if the issue occurs:

http://support.microsoft.com/kb/2769349

Hope the suggestion provided is helpful. If you need further assistance, reply and I will be glad to assist you.

Thank you.