Some footnotes missing from cross-reference list

Question

Using Word 2010 in Windows 7 I have a document that is 35,000 words with almost 500 footnotes.  I'm in the final stages of editing and need to insert a cross refernce to an earlier footnote.  When the cross-reference dialogue box opens there are some footnotes missing from the list but which do appear in the appropriate place in the document.  I've updated the table of contents, saved the document, checked the box to update references before printing but nothing works.  The cross reference list still jumps from footnote 27 to footnote 31 and omits notes 28, 29, and 30 from the cross reference list even though they do appear in the document.  Any help would be appreciated.

Answer 1

It's possible your document has acquired some form of corruption.

Corrupt documents can often be 'repaired' by inserting a new, empty, paragraph at the very end, copying everything except that new paragraph to a new document based on the same template (headers & footers may need to be copied separately), closing the old document and saving the new one over it.

If that doesn't resolve the issue and you don't have any endnotes in the document, you may be able to repair the sequencing by temporarily converting the footnotes to endnotes, then running the macro here: http://www.msofficeforums.com/word-vba/16610-repair-two-interspersed-endnote-numbering-schemes.html