Share via

XML Data Invalid According to Schema?

Anonymous
2014-01-12T23:06:57+00:00

I have put hours of work into editing a Microsoft Word document for a client, only to have Word freeze, shut down, and refuse to open this document again. I receive a message that the file cannot be opened due to an error, that the "XML data is invalid according to the schema." I cannot use the troubleshooting tips here (http://support.microsoft.com/kb/918429 ) because I cannot get the file to open. I cannot save or rename the file, and all of my Windows updates are current; I have my computer set to auto-update and checked manually this afternoon for the heck of it; no new updates to be found.

Is there ANY way to save this document, considering I've spent the better part of my weekend working on it to have it back to my client by their deadline?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

4 answers

Sort by: Most helpful
  1. Anonymous
    2014-01-13T18:17:45+00:00

    Is this a single file?

    If so try having a look at using the office webapps.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2014-01-13T22:30:39+00:00

    Thanks, Elemental. I tried using the webapps to open the file (yes, it's just one file) but unfortunately received the same error message and was unable to open it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2014-01-13T12:03:19+00:00

    I should also mention:

    Technical stuff: I'm running Office 2013 and Windows 8.

    Under the error message it reads: Part: /word/document/.xml, Line 2, Column:0

    I've tried the option of "Do you want to recover the contents of this document" when it comes up, but am then told that Word is unable to recover the document.

    This is not happening with any of my other Word documents (thank goodness).

    The document is about 52 pages, and not large.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2014-01-14T13:07:44+00:00

    Checkout how OpenOffice works, if it works there, convert and save the file with a different name.

    Was this answer helpful?

    0 comments No comments