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Cannot open document: "problem with the contents"

Anonymous
2013-11-01T11:24:47+00:00

Receive the following error message when I try and open a word document I saved. It says:

"We're sorry. We cannot open (the name of the document) because we found a problem with its contents.

Details: An attribute value must not contain '<'.

Location: Part: /word/document.xml, Line: 2, Column 11387"

Can anyone assist me in try to recover this document.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2013-11-02T10:32:26+00:00

    Hi Peter,

    Let me assist you with the issue related to Word 2013.

    You may refer to the steps mentioned in the link below and check the result:

    http://support.microsoft.com/kb/2528942/en-us

    I hope the above link helps.

    Thank you.

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