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Another installation in progress

Anonymous
2014-05-20T22:31:40+00:00

I had an Office download due to very slow Wi Fi.  When I try to download now from another Wi Fi I get a message that I can not because another download is in progress

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2014-05-21T15:55:37+00:00

Hi Thomas,

Let us refer to the steps in the following article and check if it helps.

http://support.microsoft.com/kb/2809219/en-us

If issue persists, run the Fix it from the following article to remove all traces of the Office on the system.

http://support.microsoft.com/kb/2739501

Note: Ensure to save the Fix it on the desktop and then run the file.

Once the Fix it completes then you may install Office 2013 and verify the results.

Follow the steps and let us know if that helps. If the issue persists, reply and we will be happy to help you.

Thank you

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  1. Anonymous
    2014-09-07T18:16:19+00:00

    If possible, please make this FixIt a sticky for users having issues installing Office.

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